Services for Australians Overseas
What we can and cannot do
Assisting Australians overseas within limits
Consular Services to Australians living in or visiting the United States are provided by the Embassy in Washington, DC and by the Consulates-General in Chicago, Honolulu, Houston, Los Angeles, New York and San Francisco.
This section also contains information and answers to frequently asked questions.
Australian Consulate-General Passport Information
Los Angeles Australian Passport Office appointment times are:
Monday to Friday 09:30am - 02:30 pm
Please Note: The Consulate is closed for some public holidays.
All passport applications must be lodged in person from 1 July, 2015 via a scheduled appointment.
US based applicants must book via our online appointment booking system. Appointments can be booked, re-scheduled and cancelled online. Non US based applicants must call the Consulate to obtain an appointment.
A set surcharge of AUD100/AUD50 will apply from 1 July, 2015.
USD amounts will be made available on the 1st of each month and are subject to change based on the exchange rate.
Please ensure Australian date format (DD/MM/YYYY) is used on all passport application forms.
Applications with incorrect date formats or corrected dates will not be accepted.
Incomplete applications, incorrectly completed applications and applications missing supporting documentation cannot be accepted and will require re-lodgement. This applies to all applicants, including those that live considerable distances from the Australian Consulate-General in Century City, Los Angeles.
Requirements for passport applications are set out in the Australian Passports Act 2005. Consulate staff do not have the discretion or capacity to vary these requirements.
The Passports Office strongly recommends that the instructions that accompany application forms be carefully read and applicants with any questions are encouraged to contact the Passports Section of the Australian Consulate-General in Los Angeles on (310) 229 2300.
Applying for an Australian Passport
You can access passport application forms and detailed instructions including fee information and photo guidelines, from the Embassy of Australia in Washington DC website.
How to lodge an application in Los Angeles
All Australian citizens must lodge their passport application in person via a scheduled appointment. We are not able to accept applications by mail or courier.
The ability to confirm the identity of an applicant in person is intrinsic to the integrity of the Australian passport and one of the reasons it is highly regarded internationally. Australia’s National Identity Proofing Guidelines, which are a product of the COAG-endorsed National Identity Security Strategy, mandate a face-to-face interview for passport issue. Mandatory interviews will also be part of an International Standard for Identity Proofing. This helps us to protect you, by protecting the security and integrity of your Australian passport.
Please note that child applications should be lodged in person by a parent or person with parental responsibility for the child. The parent or person lodging the application is not required to be an Australian citizen, but will need to bring photographic proof of their own identity to the appointment. Children 16 years of age and over are also required to attend the interview.
United States- New Entry Requirements
The United States government has introduced an Electronic System for Travel Authorisation (ESTA) which applies to all Australian passport holders visiting or transiting the United States under the Visa Waiver Program. Online completion of the ESTA is mandatory for all eligible Visa Waiver Program travellers to the United States.
From 4 September 2010, the United States Government will collect USD14 as payment for the mandatory ESTA from all those proposing to travel to the United States under the Visa Waiver Program. As the fee will be collected by credit or debit card, it is very important that you make sure you are on the official website at www.cbp.gov/esta. We caution you not to use links in emails or from other websites to get to this site.
As of 1 July 2009, Australian travel documents issued to Australian citizens on or after 26 October 2006 that DO NOT contain an electronic chip may not be eligible to travel to the United States under the US Visa Waiver Program (VWP). For additional information please refer to the US Customs and Border Protection website www.cbp.gov.
For up-to-date information on enrolling and voting while overseas, please visit the Australian Electoral Commission (AEC) website at www.aec.gov.au/overseas, or contact the AEC via email (firstname.lastname@example.org) or telephone +61 2 6273 8606.
Notarial services are provided by the Australian Consulate-General in Los Angeles when the documents are Australian in origin or for use in Australia. These services are not available at the Honorary Consulate in Denver. Further information on Notarial Services is available on the Department of Foreign Affairs and Trade Smartraveller website.
The Australian Department of Foreign Affairs and Trade issues Travel Advice and Travel Bulletins for Australian travellers, including for the United States. For all the latest advice, or to subscribe for regular updates, visit www.smartraveller.gov.au.
The United States Department of State issues travel advice for United States citizens that can be found at http://travel.state.gov.
We encourage all Australians travelling or residing overseas to register their travel and contact information with the Department of Foreign Affairs & Trade. You can register online at www.orao.dfat.gov.au, or via the ‘Register Your Travel’ facility on the Smart Traveller website, www.smartraveller.gov.au.
LA County Emergency Survival Program on-line information sheets providing advice on ways to be better prepared in case of earthquakes, fires and other disasters.
Fires in California and other states
For an overview of information on fires in California visit the California Department of Forestry and Fire Protection at http://www.fire.ca.gov
For an overview of fires elsewhere in the US and the relevant information telephone numbers visit the National Interagency Fire Center at http://www.nifc.gov
If you are travelling to areas effected by fires, please refer to the above websites for information on road closures and the impact that fires are having on locations in general.